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We’re on the move!

The World First team at the new officeWe love the fact that more and more people are finding out about our comprehensive, cost-effective travel insurance. And we love that more people are realising that we’re happy to offer cover to travel-lovers with medical conditions. Right up to the age of 100. After all, one of the sole reasons we started was to give people with medical conditions a fairer deal on their travel insurance.

So it’s great news that visitors to www.world-first.co.uk have doubled year on year for the past three years. And we’d like to thank you for your part in that. But the growth does mean that things in our old office were beginning to get a little cramped. So we’ve moved! We’re still in Devon, but we now call Exeter home instead of Honiton. After ten years, we’ll miss those tasty little bakeries that we worked by. But we’re now much better equipped to give World First customers a service that’s better than ever.

“The new offices in Exeter will enable us to develop our customer services team further with the opportunity to open longer hours to handle increasing call volumes,” explains World First’s Managing Partner, Martin Rothwell.  “The new offices also provide us with a better location for recruiting staff and we are installing some of the very latest IT and telecommunications systems to help deal with increased demand for our services from customers throughout the UK.”

Telecommunications systems in the digital age? Of course. While lots of our clients choose to buy travel insurance online, we think it’s essential to give our customers the dedicated customer services backup they deserve. The new offices will give our staff the tools they need to offer every customer the personal touch. And we think that’s important.

So from now on, the place to send all written communication (and moving in flowers) is:

World First Travel Insurance
Woodwater Park
Pynes Hill
Exeter
EX2 5WS

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Rothwell & Towler Tourism House Woodwater Park
Pynes Hill Exeter EX2 5WS

World First is a trading name of Rothwell & Towler (2013) Ltd and is an appointed representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority, FCA register number 311507. Travel insurance premiums and availability of cover may vary depending on individual circumstances. If you are a consumer insured (i.e. a person buying insurance wholly or mainly for personal purposes unrelated to your employment), you have a duty to take reasonable care to answer questions fully and accurately, and that any information you volunteer is not misleading. This duty exists before the cover is placed, when renewed, or altered at any time throughout the duration of the policy. If you do not do so, your Insurer may be able to void your policy from inception. Rothwell & Towler (2013) Ltd, Registered in England No. 08294942. Registered Office: St Clare House, 30-33 Minories, London EC3N 1PE.

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