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Trust us? Hundreds do, but don’t take our word for it.

Trust us? Hundreds do, but don’t take our word for it.

Trust us? Hundreds do, but don’t take our word for it.

We recently joined an independent review site, Trustpilot, so that we could get more of our customers’ candid feedback about the way we do things here at World First. None of the reviews can be edited or moderated so everything’s on there, from the good and bad to the ugly…

But, happily those that have reviewed us have been very kind. In fact, we scored 9.4 out of a possible 10 for our customer service, our policy choice and the fact that we are able to offer policies to people who have been refused elsewhere. We are also, at the time of writing, rated 3rd out of 80 companies in our sector.

You can see all the reviews BY CLICKING HERE, but for now, here are a few of the reviews our customers gave us...

“Travel insurance with medical cover. Easy website to use. Pick the travel insurance level you require. Then go through an online medical screening job done. I have a heart problem my wife as various medical requirements. Insured every item of medical at a fraction of the cost some other insurance sites quoted me. This will be my third year using world first.”

“Brilliant response and the customer service approach is second to none, my requirements were accepted and time given by your representative to explain in a clear and concise manner.”

 “Last year my husband Bill and I decided to give ourselves a real treat after the stress of a burglary and then the added stress of moving house. We found the dream holiday in St Lucia but when we started to shop around for travel insurance we felt like we'd stepped into another nightmare. I have had a benign brain tumour for about 15 years, it hasn't changed in that time or affected my normal life but everywhere we tried for our insurance the quotes were unbelievable. Someone we knew advised me to try World First and they were fantastic! The adviser that took my call was so friendly and efficient; I just couldn't believe I'd been so lucky as to find them. Needless to say I have just arranged insurance for this year’s holiday and found just the same professional care. Keep up the good work, World First, you saved my holidays, without you I think I would have been saying 'goodbye' to the foreign travel that I love. Thank you so much.”

“Having tried big names in the insurance industry before without success, World First dealt with my medical problems without creating a drama and came up with a very reasonably priced yearly policy for myself and wife. In the past they have insured us both and our grandchildren for a trip to the USA, something the big names did not want to know, or made difficult.. I cannot speak highly enough of them or their telephone consultants.”

“I found this Travel Insurance by researching companies who can deal with pre-existing medical conditions. I have asked for quotes off a number of other companies but as soon you declare your pre existing medical condition, the barriers go up or the cost is hiked.
The representative I spoke with was very professional in her delivery of the facts. She had time to listen and gave me good and sound advice to the number of options and cover required. I found it much easier to talk to a person rather than completing the quotation on line, as the representative asked for more in-depth questions which gave me total satisfaction as I know that I would be fully covered for any eventuality.”

For a travel insurance quote with a 14 day money back guarantee, give us a call today on 0845 90 80 161.


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