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Truck attack in Nice: advice for British travellers

We would like to express our sympathies to everyone affected by the appalling attack in Nice during the Bastille Day celebrations.

  • French authorities securing the city are currently advising people to stay indoors.
  • British people in Nice who require consular support can contact the British Embassy 24 hours a day on +33 1 4451 3100.
  • Nice Airport is currently running to schedule with no delays on departures.
  • British travellers are advised to monitor the latest advice published by the Foreign & Commonwealth Office, which you can find here.

Contact us 

If you need to get in touch with us or want to make a claim, you can do so on the following channels:

If you require emergency medical assistance please call our dedicated 24-hour emergency helpline as shown in your Policy Documentation.

Medical costs

If you have received medical treatment, your expenses should be covered by your EHIC. If you are unsure please call the emergency medical assistance number given to you with your policy.
Leaving Nice

Nice airport is currently running to schedule with no delays on departures. Check before you leave and follow your travel plans unless advised to do otherwise by the French authorities.
Cancelling a planned trip

Inbound flights to Nice are running as scheduled. If you want to cancel your trip these claims should go through your tour operators at this time as there is no cover under the policy for attacks of terrorism.
If you are offered alternative travel arrangements....

Due to the events in Nice, your tour operator may advise you to travel on different dates. They may even offer to take you to an alternative destination. You can update your cover with World First for free - just call us on 0345 90 80 161.
A refund on your policy

If you had plans to travel to Nice and your travel agent has offered a refund on your holiday, we will refund the cost of your travel insurance policy - on the understanding that no claim is then made against it. Again call us on 0345 90 80 161.

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