http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me For The Most Comprehensive Travel Insurance Around Fri, 27 Jan 2012 18:08:51 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-2958 The true cost of cheap travel insurance | World First Travel Insurance Blog Wed, 18 Aug 2010 13:15:54 +0000 http://blog.world-first.co.uk/?p=924#comment-2958 [...] been a lot of cases recently in the news of airlines going bust, strikes and disruption caused by volcanic ash. You have to be sure that you are covered for travel delay and abandonment for example or you could [...] [...] been a lot of cases recently in the news of airlines going bust, strikes and disruption caused by volcanic ash. You have to be sure that you are covered for travel delay and abandonment for example or you could [...]

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1587 martinrothwell Thu, 29 Apr 2010 21:36:38 +0000 http://blog.world-first.co.uk/?p=924#comment-1587 John, I think you may have missed the detail when reading about our stance on travel insurance cover for Volcanic Ash. If you read <a href="http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me" rel="nofollow">the full post</a> you will see that we have stated what the cover is. Yes, the travel delay benefit is the same as most policies on the market and is limited to £100 per person, but we are also covering cancellation of trips people had booked but could not go on and the sum insured in that respect os £3,000 per person. We also extended all client insurance without question for the period of any delay and finally have been involved in a number of emergency cases to help more medically impaired clients who were running out of critical medications. Going back to the travel delay benefit, this is designed as emergency compensation and really just to cover costs for a day. Nobody ever envisaged such a situation as has recently taken place to last for so long and I am sure we will be making changes to our policy cover in the future. Incidentaly, if you were flying with an EU registered airline then they are obliged to provide accommodation and food for the period of the delay in any case. John, I think you may have missed the detail when reading about our stance on travel insurance cover for Volcanic Ash. If you read the full post you will see that we have stated what the cover is. Yes, the travel delay benefit is the same as most policies on the market and is limited to £100 per person, but we are also covering cancellation of trips people had booked but could not go on and the sum insured in that respect os £3,000 per person. We also extended all client insurance without question for the period of any delay and finally have been involved in a number of emergency cases to help more medically impaired clients who were running out of critical medications. Going back to the travel delay benefit, this is designed as emergency compensation and really just to cover costs for a day. Nobody ever envisaged such a situation as has recently taken place to last for so long and I am sure we will be making changes to our policy cover in the future. Incidentaly, if you were flying with an EU registered airline then they are obliged to provide accommodation and food for the period of the delay in any case.

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1573 All but essential travel to Bangkok | World First Travel Insurance Blog Mon, 26 Apr 2010 10:38:15 +0000 http://blog.world-first.co.uk/?p=924#comment-1573 [...] addition to all that of course, at the time of writing, almost 3,000 British travellers are stranded at the airport. That’s the subject of another [...] [...] addition to all that of course, at the time of writing, almost 3,000 British travellers are stranded at the airport. That’s the subject of another [...]

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1546 John Tue, 20 Apr 2010 12:01:22 +0000 http://blog.world-first.co.uk/?p=924#comment-1546 My airline says I'm stuck in Florida for at least another week. Your policy offers £100 total! A gesture I suppose, but you can't go around hinting in your blog that you're covering people stuck abroad when you don't really cover the cost. My airline says I’m stuck in Florida for at least another week. Your policy offers £100 total! A gesture I suppose, but you can’t go around hinting in your blog that you’re covering people stuck abroad when you don’t really cover the cost.

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1545 Steve Tue, 20 Apr 2010 11:17:37 +0000 http://blog.world-first.co.uk/?p=924#comment-1545 re: Susan Roberts. I completely sympathise. I had exactly the same conversaion with them on Friday as I expected to have my holiday cancelled. I was assured I was covered yet when my cancellation eventually came through on Saturday and I rang Insure and Go up to claim I was told the their underwriters Europ Assistance have now instructed them not to cover anyone for this incident. Friday it was yes you are covered as its adverse weather, Saturday, no you are not as its volcanic. Both companies are a disgrace. So the advice of "check with your travel insurance provider" that seems to be banded around by the "professionals" is rubbish as the unscrupulous ones, Insure and Go and Europ Assistance in this case, seem to be able to move the goal posts at will. Any excuse to avoid paying out. re: Susan Roberts. I completely sympathise. I had exactly the same conversaion with them on Friday as I expected to have my holiday cancelled. I was assured I was covered yet when my cancellation eventually came through on Saturday and I rang Insure and Go up to claim I was told the their underwriters Europ Assistance have now instructed them not to cover anyone for this incident. Friday it was yes you are covered as its adverse weather, Saturday, no you are not as its volcanic. Both companies are a disgrace. So the advice of “check with your travel insurance provider” that seems to be banded around by the “professionals” is rubbish as the unscrupulous ones, Insure and Go and Europ Assistance in this case, seem to be able to move the goal posts at will. Any excuse to avoid paying out.

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1540 admin Mon, 19 Apr 2010 20:49:30 +0000 http://blog.world-first.co.uk/?p=924#comment-1540 If your cover is with World First then your policy will be automatically extended for the period of the delay until you are able to return home and without charge - this should be the case will most companies who have stated they will cover the scenario. However, if you are insured with a company (such as Mondial or AXA) who is refusing to cover claims arising from Volcanic Ash then you could find that you have no automatic extension to the travel insurance you purchased. We recommend you contact your insurers immediately to extend the policy by payment of an additional premium. If your cover is with World First then your policy will be automatically extended for the period of the delay until you are able to return home and without charge – this should be the case will most companies who have stated they will cover the scenario. However, if you are insured with a company (such as Mondial or AXA) who is refusing to cover claims arising from Volcanic Ash then you could find that you have no automatic extension to the travel insurance you purchased. We recommend you contact your insurers immediately to extend the policy by payment of an additional premium.

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1538 Your travel insurance policy will cover you for Icelandic ash | World First Travel Insurance Blog Mon, 19 Apr 2010 15:51:21 +0000 http://blog.world-first.co.uk/?p=924#comment-1538 [...] Partners « My flight’s been cancelled by volcanic ash – will my insurance cover me? [...] [...] Partners « My flight’s been cancelled by volcanic ash – will my insurance cover me? [...]

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1526 Susan Roberts Sat, 17 Apr 2010 16:19:36 +0000 http://blog.world-first.co.uk/?p=924#comment-1526 I was informed by Insure and Go on Thursday that my Annual Family Gold (most expensive) policy would cover my cancelled flight, hotel etc under 'holiday abandonment'. However when I called on Saturday they said that the underwriter Europ Assistance Holding Irish branch had reneged on this decision. the cowards! Can I take this further? I was informed by Insure and Go on Thursday that my Annual Family Gold (most expensive) policy would cover my cancelled flight, hotel etc under ‘holiday abandonment’. However when I called on Saturday they said that the underwriter Europ Assistance Holding Irish branch had reneged on this decision. the cowards! Can I take this further?

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1525 Brendon Sat, 17 Apr 2010 15:39:20 +0000 http://blog.world-first.co.uk/?p=924#comment-1525 So what happens if the policy expires while you are overseas and your support department is so inundated with calls nobody can get through to amend policies? So what happens if the policy expires while you are overseas and your support department is so inundated with calls nobody can get through to amend policies?

]]> http://blog.world-first.co.uk/924/my-flights-been-cancelled-by-volcanic-ash-will-my-insurance-cover-me/comment-page-1#comment-1524 yvonne McIntosh Sat, 17 Apr 2010 12:06:08 +0000 http://blog.world-first.co.uk/?p=924#comment-1524 Hi - My flight from Brisbane to Glasgow has been cancelled and I am stranded here till the next available flight which I have been informed is on 2nd May - my insurance is due to expire this evening - as I thought I would be home - will it be extended automaticall?? I've tried to call them but have been told they're closed and to call back on Monday!! My other problem is I am a student and I will now be missing over 2 weeks of my studies - this will affect my grant - what can I do about this - can someone advise please - all I want is to get home. Hi – My flight from Brisbane to Glasgow has been cancelled and I am stranded here till the next available flight which I have been informed is on 2nd May – my insurance is due to expire this evening – as I thought I would be home – will it be extended automaticall?? I’ve tried to call them but have been told they’re closed and to call back on Monday!!
My other problem is I am a student and I will now be missing over 2 weeks of my studies – this will affect my grant – what can I do about this – can someone advise please – all I want is to get home.

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