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Been refused medical travel cover? Come back to us.

July 11th, 2014
Been refused medical travel cover? Come back to us.

Been refused medical travel cover? Come back to us.

We don’t like to admit it but, from time to time, we have to let our customers down by not being able to offer them cover for their disabilities, age or medical condition. We don’t like doing it for obvious reasons – and we certainly don’t want any of our customers to go travelling without adequate cover – but sometimes we have to say no.

Until now. Read the rest of this entry »

New US security measures. Where you stand if your laptop won’t power up.

July 10th, 2014
New US security measures. Where you stand if your laptop won’t power up.

New US security measures. Where you stand if your laptop won’t power up.

We love gadgets. But now, if you are travelling to the USA from Heathrow or Manchester (and other long haul airport hubs around the world) with electronic gadgets you will be required to switch them on at airport security or face having them confiscated. Any gadgets that cannot power up on their own will not be permitted on board and you may also be subject to additional security screening. Read the rest of this entry »

Don’t let your medical condition spoil your summer

July 9th, 2014
Don’t let your medical condition spoil your summer

Don’t let your medical condition spoil your summer


It’s not often we go snooping around. But with the summer holidays coming up fast and lots of people looking to get away, we thought it’d be interesting to do a little mystery shopping. We know – from what our customers tell us – that finding travel insurance to cover medical conditions can sometimes be a painful and expensive business. In some cases quotes have been so high that it has made travel impossible. In others companies have flatly refused to cover some conditions.

One recent reviewer on Trustpilot said “My wife and I are both aged 58 and in the recent past have been seriously ill with cancers (more than one) and a heart attack. Some Insurers have refused to insure us and others are extortionate. World First Travel was the first insurers that gave us worldwide cover for a very reasonable price.”

We’re happy that, for them, we were able to make it possible for them to travel knowing they had the back up of a good quality travel insurance product behind them. But what about others? Read the rest of this entry »

The nitty gritty: the World First travel insurance survey

July 1st, 2014

The World First travel insurance survey

The World First travel insurance survey

The World First travel insurance survey

Earlier this year we asked you about your travel and travel insurance habits. We got 584 replies to our online survey, which is a significant selection. Please let us say thanks again for taking part.

We have already published a few details but now it’s time to furnish you with the nitty gritty.  Are you ready? Read the rest of this entry »

Last Minute travel cover for last minute bargains

June 27th, 2014
last minute travel insurance

last minute travel insurance

Oh the thrill of the chase, eh?

There’s nothing like being open minded with your holiday plans and booking at the last minute. The satisfaction of knowing that you’ll be sun-bound very soon – and at a fraction of the cost – is enough of a reward for a few hours spent trawling the internet.

Holiday companies tell us that more and more people are looking online for last minute deals, so if you don’t mind the searching and the comparisons then you deserve to bag a bumper time at bumper prices. Just don’t tell the people in the next apartment how much you paid for your week in the sun! Read the rest of this entry »

Young Brits abroad: gambling with their family’s future?

June 25th, 2014

FCO Logo Banner-Updated

What would you pay to get your loved ones home safely following an accident abroad? Would you be willing to remortgage the house to pay a hospital bill in Mexico? How about using all your life savings to get them home from Oz with a medical escort?

Of course, as parents you wouldn’t fail in your duty to your children. But, it seems from the latest research, that young Brits are risking their family finances for the sake of saving a few quid on their holiday essentials.

So if your children are about to fly the nest and are seeing the world or are heading off for a fab holiday abroad, we hope they have a great – and safe – adventure. But don’t let them put your future finances at risk by travelling without one of the essentials – travel insurance. Read the rest of this entry »

We are connected! Or so our survey says…

June 16th, 2014
Technology is changing the way we travel

We are connected! Or so our survey says…

Earlier this year we completed our first ever travel insurance survey. 583 of you completed the online questionnaire about your travel insurance and holidaying habits.

One of the questions we wanted to know was how connected you are when you are away. We wondered how many of you take mobile phones, laptops, e readers and gadgets away with you when you travel. We also wondered if you stay connected when you are away or if you let your gadgets interrupt your holidays.

Firstly, of those who responded, 62% of you are over 60, with a further 24% between 46 and 59. So that means that many of you belong to an older generation. Far from being a generation that has been left behind by technology, it has often been reported that this generation includes some of the highest email and internet users.

So how do you fare when it comes to holidays and gadgets? Read the rest of this entry »

Got your passport? It could save you a lot of hassle.

June 13th, 2014

Here at World First we are FCO ‘Partners’. This means we have made a commitment to promoting the work that the Foreign and Commonwealth Office does for British citizens, both before they leave for trips abroad and also once they are away.

The FCO’s Know Before You Go team work hard to raise awareness of issues that affect us all when we are away such as diseases, terrorism and driving laws in foreign destinations. They also work hard to prevent typical problems happening. These are the problems that British consulates all over the world deal with on a day-to-day basis. Recently they have been focussing on the staggering statistics of people losing their passports. Last year, they reported that lost passports abroad cost Brits £5 million a year and that around 80 Emergency Travel Documents (ETDs) are issued to British nationals around the world every single day. 30,000 have been issued in the past year alone (from August 2013). Cases where ETDs have been issued that were preventable – from expired or damaged passports – also increased by over 300% in 2012-13.

To try to counter this problem, the FCO have launched a video called ‘Enjoy Your Holiday’. It highlights the financial and emotional implications of losing a passport abroad and having to apply for an ETD. Watch it here:

Some important points that the FCO are making are:

  • Value your passport and look after it carefully. A damaged passport cannot be used for travel
  • Your passport is not always safer on you (e.g. lock your passport in a safe if there is access to one
  • Make sure your passport is valid. For certain countries your passport must be valid for 6 months after the date you travel – check the entry requirements before you go
  • If you lose your passport on holiday, you will not be able to get a replacement. Instead you will have to get an ETD and then replace your passport once back in the UK
  • Obtaining an ETD can take several days depending on local circumstances. You may need to obtain a police report, get passport photos, and of course get to and from your nearest British Consulate or Embassy. You may also have to replace any visas you need for your journey

For more travel advice and information take a look at Know Before You Go.


What are you like?! Our survey results are out.

June 10th, 2014
Travel Insurance Survey

Travel Insurance Survey

Our first ever travel Insurance Survey finished recently. We’d like to thank everyone who took part. In total 583 of you responded to the 15 question survey, which is more than we had hoped for. It’s a good number that will help us to get a good picture of what you, our customers, like about travel, how you travel and what you can’t bear to live without on your holiday.

So. What are you like? Read the rest of this entry »

Supporting people with diabetes during Diabetes Week

June 4th, 2014


Diabetes is a common life-long health condition, with 3.2 million people diagnosed and living with it in the UK. According to Diabetes UK, the UK’s leading diabetes charity, there are also an estimated 630,000 people who have the condition, but don’t know it.

Diabetes is a condition whereby the body can’t produce insulin, or enough that is useable, to convert blood sugar (glucose) into energy. Type 1 diabetes is when your body does not produce insulin, whilst Type 2 diabetes is when cells in the body are unable to produce enough insulin or when the insulin your body needs to convert sugars into energy doesn’t work properly. Whilst Type 1 diabetes cannot be prevented, Type 2 diabetes is affected by many factors, including genetics and lifestyle. Read the rest of this entry »

Rothwell & Towler Tourism House Woodwater Park
Pynes Hill Exeter EX2 5WS

World First is a trading name of Rothwell & Towler (2013) Ltd and is an appointed representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority, FCA register number 311507. Travel insurance premiums and availability of cover may vary depending on individual circumstances. If you are a consumer insured (i.e. a person buying insurance wholly or mainly for personal purposes unrelated to your employment), you have a duty to take reasonable care to answer questions fully and accurately, and that any information you volunteer is not misleading. This duty exists before the cover is placed, when renewed, or altered at any time throughout the duration of the policy. If you do not do so, your Insurer may be able to void your policy from inception. Rothwell & Towler (2013) Ltd, Registered in England No. 08294942. Registered Office: St Clare House, 30-33 Minories, London EC3N 1PE.

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