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A Last Minute Weekend in…Tromsø

May 27th, 2014


Mid summer is almost upon us! Thank goodness for that. It’s great being able to enjoy long evenings. But what if you could enjoy REALLY long evenings? That would be amazing. It’s also very possible to jump on a plane and enjoy 24 hour daylight right here in Europe. So pack your bags, we’re heading off to Tromsø, the Paris of the North in the Arctic Circle. For culture lovers and lovers of daylight, it’s the only place to head this midsummer’s eve.

But before you go, don’t forget that our Last Minute travel insurance policies are designed for people like you. With no cancellation cover costs included in the price it’ll work out cheaper than most standard policies – so you’ll have more to spend on those reindeer steaks!

We are pretty sure you’d never have thought about Tromsø for a last minute weekend. But, with direct flights from London Gatwick to the city in the Arctic Circle, it is a possible destination for someone looking for a weekend away with a difference. At this time of year, when you can expect 24 hour daylight, it is a remarkable place to spend a very long, sun drenched weekend. It’s also a cultural centre, with lots to see and do. A weekend might not be enough! Read the rest of this entry »

Brazil 2014. Some simple health advice.

May 23rd, 2014


If you are going to Brazil this month to cheer on the England football team in the FIFA World Cup you might want to take a quick peek at the following information. Unfortunately, travelling in Brazil carries certain health risks and it’s always better to know before you go than be wise after the event. Besides, a few easy precautions could save you lots of bother later.

At the very least you should make sure your travel insurance cover is up to the job. Whilst emergency care in public hospitals is free in Brazil for foreign nationals (according to the Foreign Office) the hospitals are crowded. This means you will have to pay for non emergency treatment. Also, private hospitals will not accept you unless you have insurance or enough cash to pay for any treatment or repatriation. If you were taken seriously ill and had to receive primary care in Brazil then be repatriated the cost of it could run into many hundreds of thousands of pounds. Read the rest of this entry »

Staying at home this year? Even UK holidays need protection.

May 19th, 2014


Where are you going on holiday this year? If you are staying at home in the UK, then it’s still worth thinking about holiday insurance. It might not seem relevant to take out insurance in your home country, but a good cancellation policy could well save your bacon if, for some reason, you have to cancel or come home early. Read the rest of this entry »

Against the odds: Lizzie and Jemma finish the London Marathon.

April 29th, 2014


We are absolutely delighted to announce that Jemma, PA to our MD Martin Rothwell, and her friend Lizzie, successfully finished the London Marathon on April 13th. So far they have raised over £5000 for Crohn’s and Colitis UK and about £2500 for local Crohn’s and Ulcerative Colitis charities here in the South West.

But it nearly didn’t happen. Read the rest of this entry »

We’re supporting the 2 Minute Beach Clean. Are you?

April 25th, 2014

rainbow 2

Here at World First we are firm believers in responsible tourism. So when we heard about the 2 Minute Beach Clean recently, we were intrigued. Not because we were curious about what it is, but because it’s a brilliantly simple idea for keeping our beaches clean. And we think everyone should do it.

So… where does it come from and why is it important?

No one likes to go to a filthy beach on their holiday – especially when you go away to relax, have some fun and forget about all that junk back home. Yet sometimes we take it for granted that the beaches we visit won’t be littered with marine plastics brought in on the tide or by litter left by other beach goers. So it’s a shock to see plastic bottles on the shoreline. But what should we do about it? Complain to the council? Tut and walk past, vowing never to return? Or should we take matters into our own hands? Read the rest of this entry »

Trust us? Hundreds do, but don’t take our word for it.

April 23rd, 2014


We recently joined an independent review site, Trustpilot, so that we could get more of our customers’ candid feedback about the way we do things here at World First. None of the reviews can be edited or moderated so everything’s on there, from the good and bad to the ugly…

But, happily those that have reviewed us have been very kind. In fact, we scored 9.4 out of a possible 10 for our customer service, our policy choice and the fact that we are able to offer policies to people who have been refused elsewhere. We are also, at the time of writing, rated 3rd out of 80 companies in our sector.

You can see all the reviews BY CLICKING HERE, but for now, here are a few of the reviews our customers gave us… Read the rest of this entry »

Travelling – and running – with IBD, Crohn’s and Colitis.

April 9th, 2014


The customer service team here at World First talk to lots of people every day who need to be screened for their medical conditions. Many of them screen for conditions associated with Inflammatory Bowel Diease (IBD), which includes Crohn’s disease and Ulcerative Colitis. If you’ve never heard of them, let us tell you that over 260,000 people in the UK are now affected by these conditions of the bowel, intestines, stomach and, in the case of Crohn’s, the entire digestive tract. Read the rest of this entry »

A Last Minute weekend in…. Bilbao

April 7th, 2014


Spring is here. Yes it is! At last. So it’s time to start spreading your wings. How about taking off on a weekend adventure with a difference?

So pack your bags, we’re heading off to Bilbao, the tough modern city that’s enjoying a cultural revitalisation on Spain’s northern coast. If you like art, food and even beaches, Bilbao is this month’s must-see weekender…

But before you go, don’t forget that our Last Minute travel insurance policies are designed for people like you. With no cancellation cover costs included in the price it’ll work out cheaper than most standard policies – leaving you with more to spend on pinxtos! Read the rest of this entry »

The Lufthansa strike. Where you stand.

April 2nd, 2014

Graduation holiday turns into flight from hell

Lufthansa pilots began strike action last night (Wednesday 2nd April 2014) in the biggest walk out in the airline’s history. It is estimated that around 425,000 people will be affected by the action, which will keep around 3,800 flights on the ground and will last until the 4th April.

If you are caught up in this, either as a passenger with Lufthansa, a World First travel insurance policy holder or as a passenger caught up in delays to other airlines, where do you stand?

Firstly your airline has a contractual obligation to get you to your destination, by whatever means. Lufthansa have been trying to book passengers on other flights with other carriers and have said that their tickets will be valid on trains within Germany. They are also offering refunds on tickets for people who cannot travel at a later date or who cannot be booked on to another airline. There are MORE DETAILS HERE.

How your travel insurance will cover you

Of course the level of cover and benefits you may receive as a result of the strike action will depend on the type of policy you have but there are two allowances that will cover you:

Travel delay benefit: this is a cash benefit that covers the cost of hotels, calls, transport and food if you are delayed for more than 12 hours. The maximum amount will be specified on your policy.

Abandonment: if your outgoing flight is delayed by more than 24 hours you have the option to cancel and claim abandonment. This could be because your trip is short or if there is no end in sight so it doesn’t seem worth sitting it out at the airport (or at home). This will pay out to the value of the holiday up to a maximum stated on your policy wording. For our Superior Policy the maximum that can be claimed is £5000.

However, please bear in mind that you must have purchased your policy before the strike action was announced to benefit. It’s an important point and is very good reason to buy a policy at the time of making your booking – that way you’ll know you are covered.

Avoiding the chaos – talk to the airport and airline

Lufthansa have been trying to contact passengers about the strike and say they have sent out around 100,000 text messages and emails to try and avoid chaos at the airport. They have also set up emergency sleeping and eating facilities at bigger airports to help those who have not been contacted.

So, if you are due to fly to Germany, with Lufthansa, or are worried about how the strike might affect you, we suggest you contact your carrier or airport before leaving.

See the latest information from Lufthansa HERE.

Bowel Cancer Awareness Month

April 2nd, 2014


April is bowel cancer awareness month in the UK. It is the time when people get on their bikes, run marathons or hold coffee morning for charities like Bowel Cancer UK to fund research and help people affected by the disease.

It’s also a time for us to think about our lifestyles and make choices to live more healthily – and so avoid many of the risk factors of bowel cancer – or to visit your doctor to get screened for bowel cancer.

Bowel cancer, which is a general term for cancer that begins in the large bowel, is the third most common type of cancer. It is the second most common among women after breast cancer and the third most common for men after prostate and lung cancer. In 2009 41,142 cases of bowel cancer were registered in the UK (all figures in this article from NHS). Read the rest of this entry »

Rothwell & Towler Tourism House Woodwater Park
Pynes Hill Exeter EX2 5WS

World First is a trading name of Rothwell & Towler (2013) Ltd and is an appointed representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority, FCA register number 311507. Travel insurance premiums and availability of cover may vary depending on individual circumstances. If you are a consumer insured (i.e. a person buying insurance wholly or mainly for personal purposes unrelated to your employment), you have a duty to take reasonable care to answer questions fully and accurately, and that any information you volunteer is not misleading. This duty exists before the cover is placed, when renewed, or altered at any time throughout the duration of the policy. If you do not do so, your Insurer may be able to void your policy from inception. Rothwell & Towler (2013) Ltd, Registered in England No. 08294942. Registered Office: St Clare House, 30-33 Minories, London EC3N 1PE.

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